PAYMENT

• Full payment will be taken for advance purchase/non-refundable bookings, as soon as the booking is made.
• All bookings made must be guaranteed with a valid credit card number issued by the actual card holder.
• For refundable/general bookings, we pre-authorize the amount equivalent to the first night of stay for all the rooms booked.
• This amount is included in the total payment.
• If same card is used to pay the bill.
• This amount returns to the card within 4-5 working days for debit cards and 11-12 working days for credit card, if the payment is done via cash or alternate card.

CANCELLATIONS

• If you cancel or amend the refundable/general booking by 1400 HRS two days prior to the arrival date no cancellation fee will be charged.
• If you cancel or amend the booking later than 1400 HRS two days prior to the arrival date, first night for all rooms booked will be charged.
• For refundable/general bookings, we pre-authorize the amount equivalent to the first night of stay for all the rooms booked.
• Advanced purchase/non-refundable booking cannot be modified or cancelled.